One platform to manage supplier communications, track negotiations, and drive accountability across your team.
Purpose-built task types for every sourcing workflow. Each captures the right data upfront, so you get complete answers the first time.
Cost Breakdown Negotiation, Sample Requests, RFQ Notifications, Quality Issues, Delivery Updates, Capacity Inquiries, Compliance Documentation, and General Communications.
Suppliers respond via email - no portal login required. Responses are automatically parsed and attached to the right task.
Every message, status change, and decision is logged with timestamps. Complete history is preserved even when team members change.
Add custom fields to capture data specific to your workflow. Configure validation rules to ensure data quality.
Create multiple tasks at once via CSV upload. Apply bulk actions to update status, reassign, or close tasks in batches.
Set response time expectations by task type and priority. Get alerts when SLAs are at risk.
Intelligent automation handles follow-ups, validates responses, and escalates issues - so your team can focus on strategic work.
Automatic follow-up emails when suppliers haven't responded within your configured timeframe. Escalating reminder sequences until you get a response.
Automatically check supplier responses for required information. If a cost breakdown is missing labor costs, the system requests the missing data.
Define escalation rules based on task age, priority, or supplier tier. Automatically notify managers and add tasks to escalation queues.
Create if/then rules to route tasks, assign owners, or trigger notifications based on task properties and supplier attributes.
Real-time dashboards give managers complete visibility into team workload, supplier performance, and negotiation outcomes.
Built for teams that work across time zones, departments, and organizational boundaries.
Add private notes visible only to your team. Discuss strategy, share context, and collaborate without suppliers seeing.
Tag teammates to bring them into a conversation. Mentioned users get instant notifications and can jump right in.
Assign tasks to specific agents or teams. Round-robin or load-balanced auto-assignment available.
Invite external stakeholders (designers, QA, finance) with limited view access to specific tasks or suppliers.
Create and save custom filtered views. Share views with teammates for consistent workflows.
Share files, images, and documents directly in the task thread. All attachments are versioned and searchable.
Get a personalized demo and see how SpeedSourcer can transform your supplier communications.