Privacy Policy

Introduction

SpeedSourcer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our supplier communications platform and related services.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, company name, job title)
• Communications data (messages, tickets, and attachments sent through our platform)
• Contact information for your suppliers and team members
• Payment and billing information
• Support requests and feedback

Information Collected Automatically

When you use our services, we automatically collect:

• Log data (IP address, browser type, operating system, access times)
• Usage information (features used, actions taken, performance data)
• Device information (device type, unique identifiers)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: We share information when you direct us to do so
• Service providers: With vendors who perform services on our behalf
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data at rest and in transit (TLS 1.3)
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• SOC 2 Type II certified infrastructure
• Dedicated VPC deployments available for enterprise customers

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time.

Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission. Enterprise customers may choose specific data residency options.

GDPR Compliance

For users in the European Economic Area, we process personal data as a data processor on behalf of our customers (data controllers). We maintain GDPR-compliant data processing agreements and support customers in fulfilling their obligations under GDPR.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@speedsourcer.com
Address: SpeedSourcer, Inc.
123 Main Street, Suite 100
San Francisco, CA 94105