No per-supplier fees. No ticket limits. Just one predictable price per user.
For growing sourcing teams
For established sourcing operations
For large global organizations
| Feature | Team | Business | Enterprise |
|---|---|---|---|
| Users & Access | |||
| Users included | Up to 5 | Up to 100 | Unlimited |
| Collaborator (view-only) seats | - | 25 | Unlimited |
| SSO / SAML | - | - | Yes |
| SCIM provisioning | - | - | Yes |
| Core Features | |||
| Ticket types | All | All | All + custom |
| Tickets per month | Unlimited | Unlimited | Unlimited |
| Suppliers | Unlimited | Unlimited | Unlimited |
| Custom fields | - | Unlimited | Unlimited |
| Bulk upload | Yes | Yes | Yes |
| Automation | |||
| Auto-reminders | Yes | Yes | Yes |
| Response validation | Basic | Advanced | Advanced |
| Custom automation rules | - | Yes | Yes |
| Escalation workflows | Basic | Advanced | Custom |
| Analytics & Reporting | |||
| Team dashboard | Yes | Yes | Yes |
| Supplier scorecards | - | Yes | Yes |
| Agent performance reports | Basic | Detailed | Detailed + export |
| Custom reports | - | - | Yes |
| Integrations | |||
| Email (any provider) | Yes | Yes | Yes |
| REST API | - | - | Yes |
| Webhooks | - | - | Yes |
| PLM / ERP integration | - | - | Yes |
| Security & Compliance | |||
| SOC 2 Type II | Yes | Yes | Yes |
| GDPR compliant | Yes | Yes | Yes |
| Data residency options | - | - | Yes |
| Audit logs | 30 days | 1 year | Unlimited |
| Support | |||
| Email support | Yes | Yes | Yes |
| Chat support | - | Yes | Yes |
| Response time SLA | 48 hours | 4 hours | 1 hour |
| Dedicated success manager | - | - | Yes |
| Onboarding | Self-service | Self-service | White-glove |
You pay only for active users who can create and manage tickets. Collaborator seats (view-only access for stakeholders like designers or finance) are included in your plan at no extra cost.
No. All plans include unlimited tickets and unlimited suppliers. We never charge per-ticket or per-supplier fees.
Yes, you can upgrade or downgrade at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at your next billing cycle.
We offer a personalized demo followed by a 14-day pilot program for qualified teams. This lets you test the platform with your real data and workflows before committing.
We accept all major credit cards for monthly billing. Enterprise customers can pay via invoice with NET terms. Annual plans can be paid by credit card, ACH, or wire transfer.
Yes, we offer special pricing for qualified nonprofit organizations. Contact our sales team with verification of your nonprofit status to learn more.
Book a demo to see SpeedSourcer in action and get pricing for your team.